ennu rotating loading icon


Terms & Conditions - ennu

Terms & Conditions

These General Terms and Conditions govern the sale and purchase of products through our website, ennu.nl.

Products purchased on ennu.nl are sold by Ennu BV, a company registered in The Netherlands, whose registered address Cornelis Schuytstraat 15 1071 JC Amsterdam, and whose intracommunity VAT number is NL809336029B01.

Ennu BV offers products for sale exclusively to end consumers on ennu.nl. Consequently, ennu.nl reserves the right not to fulfil orders placed by persons wishing to purchase products for professional or business purposes.

These General Terms and Conditions may be amended at any time. Revised terms and conditions shall be effective on the date of their publication on ennu.nl.

Each time an order is placed, the Buyer will be asked to confirm that he or she accepts the General Terms and Conditions in effect on that day. By sending the order form, the Buyer acknowledges and agrees to be bound fully by these General Terms and Conditions.


The prices of our products are quoted in Euros. They include VAT but exclude shipping costs.

All orders must be paid for in Euros.

Orders shipped to countries outside the European Union and The Netherlands’s overseas departments and territories may be subject to customs fees, local taxes, import duties and government taxes that are not the responsibility of labelsfashion.com. If such additional charges are applicable, they must be borne by the Buyer who shall be solely responsible for filing all necessary returns and making all necessary payments to the relevant authorities and bodies in the country concerned.

ennu.nl reserves the right to amend its prices at any time. However, products shall be invoiced on the basis of the prices in effect at the time the order is registered, subject to their availability.


Our products are offered subject to availability of stocks.

ennu.nl will inform the Buyer, by email or by telephone, as soon as possible after an order has been placed if any product ordered is not available in stock. If a product is not available, the order may be cancelled by ennu.nl.

Return policy

Ennu is happy to refund or exchange any articles purchased via the ennu.nl e, provided the articles(s) being returned remain in their original, unworn and undamaged state, with all tags, packaging and branding remaining attached. The articles have to be returned at the store within 10 days of delivery.

Prior to return, an email notification must be sent to request@ennu.nl, in any case within 48 hours of delivery, specifying the invoice date / number and shipment address. A Return Autorization Number (RAN) will be provided by email, which must be clearly and legibly specified on the return parcel. Please note that Returns/exchanges will not be processed without a valid Returns Authorization Number (RAN). After shipping the return please send us the tracking number, as we are not responsible for delayed or lost packages. Also, note that all merchandise may only be returned at customer’s expense.

Refunds will be processed within 10 days of receipt of goods. Clients should note that refunds for goods will be made for the sole value of the goods. The balance will be refunded to your creditcard, bank account or Paypal within 10 business days of the reception of the item at our store.

We will not accept returned items that do not follow the terms and conditions of the return policy. Such items will be returned to the sender at his/her own cost.

Also, items purchased during sale (with discount) cannot be returned.

Intellectual Property

All intellectual property rights, including copyright, in the ennu.nl website and its contents including text, comments, illustrations and graphics, are protected worldwide and are reserved.

Any other use of the ennu.nl website or its content without ennu.nl’s prior consent will be viewed as an infringement of our rights and may result in legal action under intellectual property legislation and regulations.


The products offered for sale comply with current Dutch legislation and regulations. Buyers in other countries are responsible for requesting information from their local authorities about importing or using the products ordered.

Personal Data

The Buyer is informed that all personal data and information collected when he or she places orders is handled by ennu.nl solely for the purposes of processing said orders. It may not under any circumstances be used for any other purpose.

The personal data stored by ennu.nl to meet order processing and tracking needs is kept secure by ennu.nl.

The Buyer may refer any concerns about the processing of his/her personal data directly to ennu.nl.

Governing Law / Disputes

These general terms and conditions shall be governed by and construed in accordance with the laws of The Netherlands. Any dispute(s) shall be subject to the exclusive jurisdiction of the courts within the jurisdiction of the Maastricht Court of Appeal.